Soniccouture can be contacted by email: Terms & Conditions hereĭon't feel bad for being confused - this issue is a fuzzy one for lots of people.
Any refund granted will be refunded to the original card or other method of payment used only. Your Right to Cancel: Your right to cancel an order starts the moment you place your order and ends 14 days from the day you receive it: if you download digital content within the 14 day cancellation period you agree to waive your cancellation rights, as specified by The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013Ĭustomers must contact us within 14 business days of purchase to make any refund claim. Where a product is deemed unsuitable by the customer an exchange for a product of equivalent value will be offered.
Refunds are not possible except in the event that download delivery to a customer's destination fails irrecoverably. Refunds on the grounds of subjective unsuitability of the product, or due to malfunction of 3rd party host software or the user's hardware will not be granted.
